Terms Of Services (For Users)

USER AGREEMENT

Last Updated: [Date]

1. Introduction

Welcome to DoctorVoice Technology Ltd ("Company", "we", "our", "us"). This User Agreement ("Agreement") governs the use of our voice messaging app ("DoctorVoice") that connects users ("you", "your", "User") to doctors for health consulting and e-med services. By accessing or using our App, you agree to be bound by this Agreement. If you do not agree, do not use our App.

2. Services Provided

Our App allows Users to:

• Submit voice recordings describing health complaints.
• Capture and upload images of the affected area.
• Upload lab tests, Radiology, and other medical reports.
• Pay per consultation or subscribe monthly for ongoing medical consultation responses from accredited doctors.

3. Eligibility

You must be at least 18 years old to use our App. By using the App, you represent and warrant that you meet this requirement and have the legal capacity to enter into this Agreement.

4. User Responsibilities

You agree to:

• Provide accurate, current, and complete information.
• Use the App only for lawful purposes and in accordance with this Agreement.
• Not use the App to harm, harass, or defraud any person or entity.
• Maintain the confidentiality of your account information and promptly notify us of any unauthorized use.

5. Medical Consultations

The information and consultations provided by doctors through our App constitute medical guidance. Always provide accurate and comprehensive information to the doctors to help them understand your symptoms.

The consultations are based on the information you provide. Incomplete or inaccurate information can affect the quality of the medical guidance and next steps from your doctor.

Our doctors are licensed and accredited professionals, but the App is not a substitute for an in-person consultation. In case of emergencies, contact local emergency services immediately.

You agree to follow up with your primary healthcare provider after using our service and inform them of any guidance or next steps suggested through the App.

Doctors may request additional tests such as X-rays and laboratory tests for follow-up to support your care.

The Company is not liable for any adverse outcomes arising from the use of the App if based on incomplete or inaccurate information provided by you.

Doctors are responsible for any errors in their medical guidance or recommendations.

6. Payments and Subscriptions

• Users can choose to pay per consultation or subscribe monthly for ongoing services.
• Payment information must be provided at the time of purchase.
• All payments are non-refundable except as required by law.
• We reserve the right to change our fees at any time. We will notify you in advance of any changes.

7. Privacy and Data Security

• We are committed to protecting your privacy and securing your personal data. Please review our Privacy Policy for more details on how we collect, use, and protect your information.
• By using the App, you consent to the collection and use of your data as outlined in our Privacy Policy.

8. Intellectual Property

• All content, features, and functionality of the App are the exclusive property of the Company and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
• You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial use.

9. Disclaimers and Limitation of Liability

• The App and the services provided are on an "as is" and "as available" basis. The Company disclaims all warranties, either express or implied, except those explicitly provided in this Agreement.
• While our doctors are professionals and provide medical guidance based on the information you provide, the Company does not guarantee the completeness, accuracy, or effectiveness of any guidance or next steps from your doctor.
• In no event shall the Company be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of or inability to use the App, including but not limited to any adverse outcomes from the medical guidance received.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the App, including but not limited to any medical guidance or recommendations provided through the App, or your violation of this Agreement.

11. Termination

The Company reserves the right to terminate or suspend your account and access to the App, with or without notice, for any reason, including if we believe you have violated this Agreement.

12. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law principles. Any disputes arising out of or relating to this Agreement shall be resolved through binding arbitration.

13. Changes to the Agreement

We may update this Agreement from time to time. We will notify you of any changes by posting the new Agreement on our App. You are advised to review this Agreement periodically for any changes. Your continued use of the App after the posting of changes constitutes your acceptance of such changes.

14. Contact Information

If you have any questions about this Agreement, please contact us at our contact form.

Acceptance

By using our App, you acknowledge that you have read, understood, and agree to be bound by this Agreement, and that you understand the implications of receiving medical guidance and care through an online platform.